Tag: yeg affordable housing
After five years of being with the on-call maintenance team, Matt Johnson knows how to spot the week’s theme, or sometimes even the day’s theme, for the on-call services at GEF Seniors Housing’s forty buildings throughout the city. He notes that after three or four similar calls, he can easily predict that many of the other calls for the week will follow a familiar pattern. He remembers one long night in particular where a few difficult calls flooded in.
“A fire line burst at Rosslyn Place and flooded down through the whole building,” remembers Johnson. “I was there for a few hours with the site managers and the fire department just trying to clean things up and get things back in good working order. I got home and about thirty minutes I got another call that Ansgar Villa had started flooding.”
GEF Seniors Housing’s on-call maintenance team sees the on-staff trades taking turns having their cell phones and pagers on hand in case of any emergency at the buildings. The 16 members of the team take weekly rotations where they’re responsible for the after-hours, holidays, and weekends when GEF Seniors Housing’s offices aren’t open. Maintenance Manager Tony Lovell started off with GEF Seniors Housing as an on-call tech around 26 years ago and remembers a very different working environment.
“There was only two of us on-call at that time, so it was basically one week on, one week off,” explains Lovell. “There were only around 20 buildings that GEF Seniors Housing managed, so it wasn’t like there were two of us looking after all forty buildings we have now. Still, it was fairly hectic and we had to learn how to prioritize projects pretty quick.”
Today, there are always two maintenance techs assigned to on-call. Lovell, along with Maintenance Administrator Doreen Kinney, start the year by assigning the on-call schedules, beginning first with prioritizing who’s looking after the Holiday Season. Johnson remembers this past holiday season being particularly hectic for the on-call staff because of the sudden cold snap that hit in December.
“I wasn’t assigned to on-call but I checked in and found a few places where I could lend a hand,” says Johnson. “The whole crew is really good for working together on both helping out when a lot of calls come in and even for the initial scheduling.”
Lovell points out that once the schedule is complete, he and Kinney post it up in the maintenance department at Central Services. It doesn’t take long for the team to get together and start moving around days, ensuring that they continue to have a good work-life balance.
“The schedule looks different pretty-well every day,” Lovell says with a laugh. “The crew is really good about working together on the scheduling, switching out dates for whatever might come up.”
The techs assigned to on-call work on any issue that might come up, even though they may have a specified trade. Johnson and Lovell are both plumbers by trade but have experience working on everything from the key system to electrical tasks and heating issues.
“I’ve always been really handy and I like having my fingers in a lot of different practices, so working on things outside of my trade is nothing new for me,” says Johnson. “Working on all kinds of different building issues still teaches me a lot. Everyone on the on-call team is prepared for pretty much anything.”
The way the actual call system works hasn’t changed much since Lovell first joined the team. When an emergency occurs, the tenant at the building calls GEF Seniors Housing’s answering service provider requesting assistance. The answering service provider system then sends a message to the GEF Seniors Housing staff tech’s pager (yes, pager) with contact information to the person who made the assistance call. Lovell points out that using pagers isn’t a result of not updating the technology within GEF Seniors Housing. It’s actually because of a lack of a more reliable option.
“A lot of our techs live outside of the city and a lot of the times they work in basement mechanical rooms, and all of this affects cell phone signals,” Lovell explains. “Pager signals are still quite a bit stronger than cell phone signals. This is why they’re still used by doctors. Surgeons and techs are the last professions still using pagers.”
For Johnson, working his week as the designated on-call always has its array of challenges. He stays motivated by remembering the people he serves and what his role is in making sure they’re living with a good quality of life.
“The people I work with are always very grateful when you get their heat working in the winter time,” says Johnson. “I’d be lying if I said that the decent extra bit on my paycheque isn’t a good reward for being on call. But I really do enjoy the people part of the job. I get to improve some part of a person’s life. And that’s what I do every time I go into a building. I look for ways to improve things and make things better for the people.”
One of the most challenging clients Lynn Fraser ever had was her own mother-in-law. Fraser is a professional organizer and member of the Professional Organizers in Canada, all of whom have different specialties and areas of expertise. It was working with her mother-in-law that made her realize how important her work is for seniors.
“My mother-in-law was 94 years old and still living in her own apartment,” says Fraser. “When we finally convinced her to move into something more appropriate for her, we had a small window of time to get her ready to transition from a two-bedroom apartment to a 300 square foot lodge room.”
Fraser’s mother-in-law moved to Queen Alexandra Place three months after she was placed on the waiting list. Like many of the other seniors she has worked with in her practice, Fraser noticed that her mother-in-law kept a lot of things from over the years. She attributes this partially to the generation her mother-in-law was a part of, one who lived through the Great Depression, and also as a sign that the next, and often scary, part of life is coming up quick.
“For my mother-in-law, moving into a lodge was putting one foot in the grave,” says Fraser. “I remember that first day she was living in Queen Alexandra Place, I walked with her around the neighbourhood and it took a lot of convincing to really demonstrate that this wasn’t the end for her. In fact, it was opening a lot of possibilities.”
Decluttering as a general practice for anyone is reported to have a multitude of benefits ranging from clearer thinking, more time and improved energy to alleviating anxiety. For seniors in particular, Fraser points out that the benefits revolve around living more in the moment. She explains that older adults who hold on to objects tend to either attribute memories to them or plan to give them to family members eventually.
“They’re either living in the past or in the future and they’re missing being fully present now,” says Fraser. “Once the decluttering process begins, there’s a huge shift in people’s happiness. They can see more possibilities, it allows for more dreaming, and for seniors especially it’s the understanding that family and friends can come to visit and have a place to sit and eat. Especially as they’re looking to move into a smaller space, alleviating the pressure of where they will put all of their stuff suddenly opens up possibilities of all the things they can do when their grandchildren visit.”
Beginning the process of decluttering can be the most daunting part of the whole process. Fraser suggests that as soon as someone is on the list for a seniors lodge or apartment, the downsizing needs to begin right away. By beginning the process sooner, it becomes a set of smaller decluttering goals, as opposed to one large one that needs immediate and drastic action. Keeping up the conversation about all the benefits to their new space to keep it top of mind is important throughout the process. Fraser was able to practice some of the more practical tactics in downsizing with her mother-in-law.
“My mother-in-law was an artist, so she had this incredible collection of paintings,” Fraser recollects. “As a family, we worked with her to pick out her favourites and determined where each painting would go once she moved.”
Paring down collections is an important step in the downsizing process and Fraser stresses that it’s of the utmost importance that the person downsizing be the one making the decisions on what stays and what goes, if she is cognitively able to. Even with her mother-in-law’s clothes, Fraser was able to lean on her mother-in-law’s favourite colours (pink and purple) as a means of reducing the amount of clothing she had. Fraser explains that it’s being able to give options within reason that makes for a successful downsizing.
“The person downsizing has to be the one who chooses,” says Fraser. “You need to be respectful and work as a team. Keep reminding them of all they have to look forward to and talk about the things they love to do and how decluttering will help them be able to do those things. For my mother-in-law, I was able to talk about how many interesting people she would have to draw again. That really resonated with her and helped her along.”
Fraser recommends at times even using games to help with the decluttering process. One game she utilizes is identifying your clutter hot spot in the space and challenging the person to beat the clock in sorting and purging the pile. Another effective game can be found on the Minimalists website called the 30-Day Minimalism Game where a person gets rid of one thing on day one, two things on day two, three things on day three, and so on. Fraser also cites the Marie Kondo book The Life-Changing Magic of Tidying Up as an effective text with practical and motivating advice. The most practical piece of advice in the text comes from a single question: “Does this bring me joy?”
For Fraser, there are actually eleven effective questions when deciding on what to do with an item:
- Does this bring me joy?
- Do I really need this?
- Do I need this many?
- Does it work?
- Am I using it?
- Will I ever use it or go back to it?
- Do I really care about it?
- Where am I keeping it?
- Can I quickly find it when I need it? (change to ‘find it quickly’)
- Is it worth storing or filing?
- Who am I keeping it for?
The last piece of advice that Fraser would give anyone looking to downsize or declutter is to envision the space that they want. How do they want it to look? How do they want it to feel? By creating that clear idea of what they want this space to be, it will continue helping that drive to continue the decluttering process.
“Staying focused is the hardest part of an already difficult process,” says Fraser. “Having another person there can both offer a lot of support and add some accountability. If they can stick with that vision, all the amazing benefits, the self-esteem, the happiness, the possibilities, all will fall into place no matter the size of space you’re living in.”
At the end of each year, I always take some time to reflect for myself. I picture where we started the year, see how far we have come over the past 12 months, and think about everything we have achieved. To say the least, 2017 has been a year of a lot of changes and growth for GEF Seniors Housing as a whole.
We have a lot to be proud of from the work done over 2017. GEF Seniors Housing is continually evolving, growing, and finding better and more creative ways to provide seniors with housing options that are friendly, affordable, and secure. Here are a few highlights from this past year.
It’s been just over a year now since Sakaw Terrace broke ground and the construction process has been going remarkably smooth. Sakaw Terrace is well on its way to being completed and opening its doors in early 2019. Most of the concrete has been poured, the structural steel has been erected, and suites are beginning to be framed.
Canora Gardens is opening its door in 2018 and we’re accepting applications for seniors to move in and call this west-end building home. We stripped the suites right down to the studs, upgraded all the mechanical and fire protection systems, and re-designed the building to better accommodate senior living.
We held our second Elmwood community consultation meeting and despite the cold wind and snowfall, we still had 90 people fill the Elmwood Community Hall and share their thoughts on the initial architectural drawings provided by Jonathan Rockliff of RPK Architects. The ideas expressed at this meeting are being brought to the planning committees for the Elmwood building project and being included in many of the conversations that will eventually result in this new seniors housing building in Edmonton’s west-end.
Our fundraising efforts saw some significant contributions over 2017. This past April, the Building for Life Breakfast Fundraiser saw more than 300 members of the community and donate more than $80,000 towards Sakaw Terrace. GEF Seniors Housing is still collecting donations to go towards new capital building projects in the City of Edmonton so that no senior ever has to worry about where they will call home.
The team of volunteers we have with GEF Seniors Housing is second to none and works incredibly hard to continually improve the lives of seniors who call our buildings home. In 2017, more than 1,300 individuals gave GEF Seniors Housing close to 60,000 hours of volunteer time. Thank you to all of our volunteers for the time and effort you give to improve the quality of life for so many people.
In November, we learned that GEF Seniors Housing was once again named one of the Best Small and Medium Employers in Canada (BSME). Our receiving this distinguished honour is a direct result of a staff survey hosted by Aon Hewitt and Canadian Business magazine. We were placed in the Platinum category, the highest designation an organization can receive. It’s always exhilarating to see our name among so many other amazing organizations and knowing that the people who work with GEF Seniors Housing make such a concerted effort to keep this place somewhere amazing to work.
Thank you to everyone who makes up the GEF Seniors Housing community for another amazing year. The staff who work with us, the seniors who call our buildings home, the like-minded organizations who we partner with, and the neighbourhoods who welcome us and know the value of affordable housing all played part in what made 2017 another amazing year.
The teams at Aon Hewitt and Canadian Business magazine have once again named GEF Seniors Housing one of the Best Small and Medium Employers in Canada (BSME). The staff at GEF Seniors Housing all took a survey expressing their opinions on what it’s like to work with the organization, what they enjoy most, and what they would change about it. For Director of Human Resources Tracy MacLeod, seeing so many of the GEF Seniors Housing staff engaged with giving feedback about where they work is very important.
“Any feedback, good or not so good, is always valuable,” says MacLeod. “The good keeps us motivated and pushing forward, and the not so good lets us know where we can do better. No one is perfect and the more we hear about where we can do better, the more we can do for the staff who work with us.”
GEF Seniors Housing’s efforts for its staff are clearly reflected in the survey’s results. The Foundation was placed in the Platinum category, the highest designation any organization can receive when being named on the BSME list. Other groups on the list include Mitsubishi Motor Sales of Canada Inc., Grantek Systems Integration Ltd., and the Berkeley Retirement Residences.
“There are some amazing organizations named on this list,” says MacLeod. “It’s an honour to see GEF Seniors Housing’s name printed right alongside them. It helps validate all the hard work we do to ensure that the people who work here, like working here and keep coming to work feeling positive.”
This is the ninth year that GEF Seniors Housing has been named on this list. Each year, GEF Seniors Housing is able to take the survey results and analyze them to see where to the focus the year’s efforts on improvements. Survey results have been improving from year to year and the people who make up the team at GEF Seniors Housing all take having a positive working environment very seriously.
For the staff at GEF Seniors Housing, being named BSME means more than just being on a list. The sense of pride throughout the organization when this designation is announced is tangible Everyone, from the front line staff right up to the CEO, is very clearly proud of this annual accomplishment.
“It’s a reminder of how invested we all are in making sure we’re improving the lives of the seniors who call our buildings home,” says GEF Seniors Housing CEO Raymond Swonek. “This is an incredible achievement for all of GEF Seniors Housing!”
After nearly five years of renovations, Canora Gardens (10160 151 Street, Edmonton) will be opening its doors in early 2018. The $13 million renovation project saw GEF Seniors Housing collaborate with The Workun Garrick Partnership Architecture and Interior Design as the designer and Emcee Construction as the general contractors. The team opened Canora Gardens up, tearing everything down right to the studs and rebuilt from the main foundation. The building itself now features 98 suites that have been redesigned to be better suited for seniors living.
“Once Canora Gardens is done, it will be like a whole new building,” says GEF Seniors Housing CEO Raymond Swonek. “I’ve been really proud of the team who not only have been rebuilding Canora Gardens but modernizing it as well.”
The renovation project began as a reaction to a fire that spread through much of the building’s second floor. Upon inspection of the damage, Director of Facility Management Doug Kitlar could see how much smoke damage there was throughout the entire building.
“We opened up a couple of walls and we could clearly see the extent of the smoke damage,” says Kitlar. “It was a tragic situation for the whole building and the people living in it. The building was going to need a lot of work for the renovations but I knew with the right kind of renovation plan, we could turn this into an opportunity for something extremely positive.”
Throughout the Canora Gardens rebuild site, signs of bringing the building out of its original 1977 construction date and into 2017’s higher standards to residential buildings is evident all over. The building will feature better lighting, new interior finishes, improved common area spaces, a sprinkler system, and new energy efficient mechanical systems. For Kitlar, he’s proud of the mechanical and structural upgrades to the building, but there’s one facet that he’s especially excited about.
“We redesigned each of the suites so they function better for seniors,” says Kitlar. “We moved a few walls, flipped some floor plans, and were able to make the suites more conducive to the unique facets of seniors living without losing any suites. I am especially proud that we were able to keep the seniors who will live in the building so front of mind during this whole process.”
Applications are open now for Canora Gardens and the rooms are filling fast for the early 2018 opening. For Swonek, the excitement in the new tenants already approved to move in and from the community as a whole needing more affordable seniors housing options shows that Canora Gardens is a building to be proud of and filling a big need on Edmonton’s west-end.
“I visited the build site often during construction because I’m a very visual person and I like to see the process being made,” says Swonek. “Canora Gardens is going to set a standard for seniors building renovation projects happening all across Edmonton.”
A little over a year ago, GEF Seniors Housing broke ground on Sakaw Terrace, the newest affordable seniors housing project for the organization and the first for the Mill Woods neighbourhood. The event was celebrated with appearances from Edmonton Ward 12 City Councillor Mohinder Banga, Provincial Minister of Labour Christina Grey, Provincial Minister of Seniors and Housing Lori Sigurdson, and with a message from the office of Federal Minister of Infrastructure and Communities Amarjeet Sohi.
For GEF Seniors Housing Director of Facility Management Doug Kitlar, the progress made on Sakaw Terrace over the past year has even surpassed his expectations. He explains that with the designers at RPK Architects and the contractors at Chandos all being invested in the project along with GEF Seniors Housing, the team is working collaboratively to find more efficiencies and creative ways to reduce unnecessary spending without compromising the overall building.
“Sakaw Terrace is being built on what’s called an Integrated Project Delivery (IPD),” says Kitlar. “What this basically means is that everyone has some skin in the game. The IPD contract has ten parties signed on plus GEF Seniors Housing. All ten of the IPD parties have put their profits on the line for the duration of the construction, which keeps everyone invested in finding those efficiencies and keeping everything on schedule. If the project comes in under budget, the IPD parties share in those profits. If the project comes in over budget, all parties share in those extra costs out of their profits.”
With an opening date pending in late 2018, keeping Sakaw Terrace on schedule has been of significant importance to Kitlar. He explains that the project did see some setbacks in its first year, including issues with the soil conditions at the building’s location.
“The soil at the Sakaw Terrace site is very moist mostly due to the fact we had a lot of rain over the summer” says Kitlar. “We had to dig deeper than anticipated in a few areas to find solid ground to build on, but the IPD process has brought everyone together to find solutions that don’t compromise the building. Despite the challenges we’ve had, Sakaw Terrace has seen plenty of steady progress.”
The structural steel is completed and concrete flooring has all been poured, giving Sakaw Terrace its shape and structure. The driveway down to the underground parking lot has been poured and the asphalt that will eventually act as the above ground parking has been laid and is currently being used for construction vehicles to carry in supplies.
Throughout the entire progress of the Sakaw Terrace project so far, Kitlar works to keep in mind who the building is for and why it’s so important to the community. The number of seniors living in the Mill Woods community sits around 20,000 and many are in need of affordable housing options that simply don’t exist right now in the neighbourhood.
“Sakaw Terrace will have 158 units, obviously not enough to address the entire need in the Mill Woods community, but enough to get the ball rolling and start some big conversations about this need that really isn’t exclusive to Edmonton’s south,” says Kitlar. “I’ve yet to go through an Edmonton neighbourhood that wouldn’t benefit with some affordable housing options, be it for seniors or families. The need is so obviously there and hopefully Sakaw Terrace can demonstrate a really good solution to keep addressing this need.”
Doug Kitlar stands on the main floor of the Sakaw Terrace construction site, looking out to the Bobcat skid flattening the wet soil where the first asphalt for the building’s main parking lot will be laid. He explains that this first layer may not last through the end of the construction but is being installed to help with the rest of the construction project by covering up the mud.
“The soil’s been so wet all summer, it’s been hard to move anything,” Kitlar explains. “The asphalt is going to be damaged by the end of the project as we keep moving materials and equipment across it, but it’s going to make our lives a lot easier as we move forward on the project. It will of course have the finished layer laid toward the end of the project.”
Kitlar’s role as GEF Seniors Housing’s Director of Facility Management has seen him work on his fair share of new building projects. Sakaw Terrace has seen Kitlar and the rest of the teams with GEF Seniors Housing and Chandos (Sakaw Terrace’s general construction contractor) branch out into trying new approaches while completing the building project. It’s been close to one year since shovels first broke ground on Sakaw Terrace and the project is moving fast.
All four above ground floors and the underground parking garage have all had concrete poured for the flooring to the north wings and central core, making it possible to walk through every floor of the building (with the right safety gear, of course). The structural steel frame is nearing completion, giving the building its familiar shape. The remaining concrete will be poured over the next month.
With progress moving so smoothly on Sakaw Terrace, Kitlar already has his mind on developing show suites. He explains that the main floor will display one lodge room and one apartment room that will first be used for weather and pressure testing, to ensure that no matter the weather outside the inside of the building and the suites will stay dry. Once the suites meet all the demands for weather and pressure testing, they will be an established standard for the finishes in all suites in the building and ultimately become the show suites for prospective tenants.
“In about a month or so, we’ll start putting together the show suites to be pressure tested,” says Kitlar. “If things keep moving as they are now, we should be able to show our future residents and tenants the show suites by spring 2018.”
The next steps for the construction crew that will take the project into the New Year include paving the west side parking lot, finishing the ramp down to the underground parkade, securing the last of the structural steel walls, and installing the last of the roofing.
Standing on Sakaw Terrace’s roof, there is a great view of the city’s south side and of downtown Edmonton’s skyline. The roof is sturdy and secure and the ventilation system vents are already being installed. Kitlar smiles as he looks out to the Edmonton skyline and reminisces about his affinity for going on buildings’ roofs.
“When I first started with GEF Seniors Housing, I went out on to every building’s roof to get to know everything with all the buildings,” Kitlar explains. “I took a photo from each rooftop and displayed them to the managers and had them guess where each photo was taken. With this unique view, no one will have problems guessing any photo taken from here.”