“What I love about this place is the people.”
“The warmth here … that’s the reason I came.”
“The people are my style.”
These are just some of the heartfelt comments from tenants and residents at Sakaw Terrace as they shared their thoughts during Sakaw’s first anniversary celebration on November 6, 2019.
More than 100 tenants, residents and GEF staff marked their first year together with individual cupcakes tea and coffee, and reminiscing on the past year, with plenty of laughter and a few tears from those who spoke.
Site manager Manak Dhillon remembered holding interviews with prospective tenants and staff members in a trailer in the parking lot. He also remembered the last-minute flurry of permit approvals, making sure everything was in place before people moved in. Not everything went as smoothly as he had hoped, but “we got it all done – just in time.”
Assistant Manager Teslene Walters shared that she has been in every single suite more than five times. She remembered walking through the suites with just the framing done and then again – a few more times – when all the walls were up to make sure everything was perfect for each tenant and resident to move into their new home. She could tell you anything you would want to know about each room.
Sakaw Terrace opened its doors on November 1, 2018 and the first residents moved in right away. Over the next few months, the apartments and lodge rooms filled up. Currently Sakaw Terrace is home to 175 seniors and is a vibrant community.
The official Grand Opening was held on February 27, 2019 and more than 160 tenants, residents, staff and guests joined in the festivities. You can read more about the Grand Opening in a previous blog story.
“The official opening of Sakaw Terrace is a very proud time for GEF Seniors Housing as it allows seniors living in the Mill Woods community an affordable, secure and friendly place to call home,” explained Raymond Swonek, CEO of GEF Seniors Housing.
MLA for Edmonton-McClung Lorne Dach MC’d the event and we heard wonderful speeches from the Honourable Amarjeet Sohi, Minister of Natural Resources; the Honourable Christina Gray, Minister of Labour; GEF Board Chair Karen Lynch and ASCHA’s Executive Director Irene Martin- Lindsay!
The day was full of big smiles and happy hearts. Residents and tenants who have already moved in were so excited to show off their new home. After the speeches were done, a ribbon cutting to announce the official opening commenced. Cake and refreshments were followed by tours of the building. Guests who went on the tours were impressed by the 70 lodge rooms and 88 apartments, two outdoor courtyards, a communal greenhouse, a theatre room, a salon, a bistro, underground and above ground parking and much more!
Seven years from concept to occupation, on November 1, 2018, GEF opened the doors to welcome the first Sakaw Terrace residents. This carefully planned project adopted an Integrated Project Delivery (IPD) collaborative partnership approach to construction. “What this means is that everyone has some skin in the game. The IPD contract has ten parties signed on plus GEF Seniors Housing. All ten of the IPD parties have put their profits on the line for the duration of the construction, which keeps everyone invested in finding those efficiencies and keeping everything on schedule” explains Doug Kitlar, Director of Facility Management. By using this method, the project was able to be completed ahead of schedule and under budget!
The building is currently 90% full and hoping to be at 100% in the next few months. Residents and tenants are feeling at home living at Sakaw Terrace. “I just love the new building. The meals are wonderful and the sugar cookies are just delightful” said a lodge resident. An apartment tenant mentioned “it is my first time in community living and I am more than over the moon. The building, the staff, there is nothing not to like.” One other apartment resident said “I like my apartment. Everything is lovely. It’s beautiful. I like my privacy, but I never feel alone here.”
In 2000, Doreen Chapman had retired from her sales position at Sears, after 40 years of dedicated service. She soon realized being home all the time and not talking to anyone, was not what she was looking for. She knew about GEF Seniors Housing through her sons, who had delivered newspapers to the McQueen Place Lodge when they were young. She submitted a volunteer application to GEF and then received a call from the Recreation Coordinator asking for an interview. The Recreation Coordinator thought her vast experience in retail sales would be an asset for the tuck shop they were planning on opening.
Doreen has been volunteering at the McQueen Tuck Shop now for 18 years. She has continually worked on Wednesdays and has become a staple of the lodge. “It’s a nice service for [the residents] to have – snacks, gift things, and items for basic needs” Chapman mentioned.
Doreen’s main role at the Tuck Shop is to display the items and sometimes go shopping. “Technically, the job of the Recreation Coordinator is to do the shopping, but when there is a new person, I will go with them to show them the ropes” Chapman explains. “Older people don’t like change, so what they like is what you buy!” Throughout the years, the tuck shop has improved. They are able to have a wider variety of items in which they can sell. However, sometimes change isn’t always the way to go.
Over the years, Doreen has found that one of the more popular items is the individually packaged Cheezies and chips. They are a hot commodity at McQueen Place. However, Doreen knows what is important to keep fully stocked. “Mouthwash, toothpaste, laundry detergent – the necessities of life. I try and make sure we don’t run out of those.”
Other items that are kept on hand in the Tuck Shop are chocolate bars, throat lozenges, Kleenex, gift items, puzzles and games and cards. “I’ve picked up a few things over the years that have made it easier for me to display stuff, like a card spinner. When we first started, we had the cards in the box and it was a pain in the butt but we have the spinner now and we even have a small spinner that works like a charm. The [residents] love to be able to sit there on their walkers and look through the cards and pick what they want.”
Due to Doreen’s exceptional volunteer work over the years, she was nominated by the Honourable Sarah Hoffman, Deputy Premier of Alberta and MLA for Edmonton-Glenora for the 2018 Minister’s Seniors Service Awards (MSSA). The MSSA recognize exceptional volunteers and outstanding organizations. Across the province, dedicated Albertans volunteer their time to brighten the lives of seniors and build their communities while countless organizations work tirelessly to provide much-needed supports and services.
“It was very exciting!” Chapman said. “I first heard about it from McQueen Place Manager, Tracy Grover. She had asked if I knew I had gotten nominated and I said NO! I then received the letter and was invited to a nice afternoon. There were a lot of people there and a lot of them were from out of town. [But] it was very much appreciated!”
“Volunteering at McQueen has been fun though. It makes me feel good every time I’m there. I’ve enjoyed it and I’m hoping to make 20 years!”
My career with GEF Seniors Housing began in November 2003 as a sous chef at one of the lodges. At the time I had no idea about GEF Seniors Housing, its vision, mission and values. I just needed a steady job and some work life balance. You see as a Chef working in the hospitality industry, work life balance was a distant dream at most times. Over the years working with GEF Seniors Housing, I have been fortunate enough to grow in my career with various positions.
My current role as a site Manager involves many dynamics. From assessing seniors for housing, working with a fantastic group of caring and dedicated staff, helping seniors to enhance their Quality of Life while they live in our buildings, dealing with the complexities and challenges of aging and seniors housing, every day at work is different and exciting.
GEF Seniors Housing relies on several partners which are part of the everyday job; some of these partners include home care, public health, family members, various Government and City licensing bodies and authorities, contractors, service providers, hospitals…..the list goes on. Each of these organizations has their own mandate and it can be challenging at times to see the common goal in enhancing the Quality of Life for our seniors and provide affordable housing.
How do we do it? The challenges that GEF, our seniors and myself face are many. However the one equation that never changes is the unwavering dedication, love, caring and compassion of my staff towards our seniors: it overcomes all hurdles and obstacles.
You might ask how, why? The answer is simple! Our staff feel that our residents are family and treat them as such. The culture at GEF is that of relationships, trust and caring, and not many things can go wrong when you have such a work environment. Our working days are filled with all kinds of entertainment, fun and surprises. We are always dressed to impress and we take our work very seriously. We can be strict when we have to be, but remember that spills happen every day!
I was very excited when the construction of Sakaw Terrace, a 158 unit self sustaining building with a mixed market housing model, was approved and I was chosen to manage it. This building will be unique in Alberta, where it will allow people of different income levels to live together and the money generated by the 30% of market lodge and apartment units will not require GEF to borrow any money from the Government or City to operate the building once the mortgage is paid off. In fact, it will create a surplus, which will help GEF build more affordable housing units. That is the future GEF is offering seniors. The progress of Sakaw Terrace is going well and we are ahead of schedule. We will be welcoming residents in Winter 2018 and everyone in the community, at GEF and myself are very excited!